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For Billing Managers & RCM Teams

Turn denials into a measurable problem.

You already know the denial rate. ABA Insight tells you why — by payor, by CPT, by root cause — so you can fix the process upstream instead of resubmitting downstream. Built for in-house billing teams at clinical groups.

Root-cause denial tagging
Real-time change alerts
Role-based team access
No PHI, no HIPAA overhead
Aetna Commercial
National · ABA covered
Updated 3d ago
Prior auth required
Yes
Initial auth duration
6 months
Submission deadline
14 days
View policy
High confidence
192+
Payors tracked
30
Days to first pattern
42%
Avg denial drop
$29
Per seat / month
Payor Pulse · Live
Aetna CommercialAuth submission window cut to 14 days3h ago
BCBS Anthem GANew modifier required for 971555h ago
OptumTelehealth coverage confirmed for 971531d ago
Carelon BehavioralRBT credentialing now mandatory1d ago
Florida MedicaidAnnual benefit cap raised to 1,500 hours2d ago
MagellanInitial auth duration extended to 12 months2d ago
TRICARE EastFBA now required at initial auth3d ago
United HealthcareDoc requirements added for renewals3d ago
Beacon HealthPOS 02 (telehealth-home) coverage added4d ago
Texas MedicaidBCaBA scope-of-practice restricted5d ago
Aetna CommercialAuth submission window cut to 14 days3h ago
BCBS Anthem GANew modifier required for 971555h ago
OptumTelehealth coverage confirmed for 971531d ago
Carelon BehavioralRBT credentialing now mandatory1d ago
Florida MedicaidAnnual benefit cap raised to 1,500 hours2d ago
MagellanInitial auth duration extended to 12 months2d ago
TRICARE EastFBA now required at initial auth3d ago
United HealthcareDoc requirements added for renewals3d ago
Beacon HealthPOS 02 (telehealth-home) coverage added4d ago
Texas MedicaidBCaBA scope-of-practice restricted5d ago
Built on infrastructure that works in production
Databricks
Lakehouse + AI
Vercel
Edge + serverless
Neon
Postgres
Clerk
Authentication
Stripe
Billing
Resend
Email
The problem

Why RCM teams struggle to fix denials systematically

Denials get worked, not analyzed
Every denial gets resubmitted in isolation. Nobody has time to see that 40% of last month's auth denials came from the same payor's new renewal window — until next month's denials prove it.
Policy changes arrive after the denial
Payor portals don't push change notifications. You discover the new doc requirement when the EOB comes back marked denied — usually 30-60 days into the new policy.
Tribal knowledge walks out the door
Your most experienced biller knows the gotchas for every payor on the panel. When she leaves, that knowledge leaves with her — and the next biller relearns it through denials.
What you get

Built for teams that need to measure, not just chase

Every feature is built around the question: where is denial money actually going, and how do we stop it upstream?

Root-cause denial tagging

Tag every denial with payor, CPT, amount, and root cause (auth, documentation, coding, timely filing, eligibility). Link the denial to the exact payor rule that caused it.

Insight Cloud · Operations
Live
Denial rate
4.2%
AR days
38
Auth burn
92%
Denials · last 30 days↓ 42% vs prior month
Ask the agent
Which clients lose authorization in the next 30 days?

Top rule misses dashboard

See which payor rules your team keeps missing — by frequency, by dollar amount, by trend. Stop resubmitting the same denial pattern in a loop and fix the workflow instead.

Real-time policy change alerts

Watch the payors that matter most to your panel. Breaking changes hit your inbox immediately. Routine changes roll up into a weekly digest your team actually has time to read.

Role-based team workspaces

Invite billers, directors, and admins with role-based permissions. Shared watched payors, shared denial log, shared submission checklists — everyone works from the same source of truth.

Pre-submission checklists per payor

Generate a per-payor pre-submission checklist for any new claim or renewal. Built from the payor's actual rules — what your senior biller remembers, written down and shared with the whole team.

Audit log for admin actions

Every workspace change, role update, and admin action is logged. Compliance reviews and team accountability become a non-event.

The feed you'll actually read

Policy changes, severity-coded, before they cost you.

Critical changes (auth window shrinks, new modifier requirements, FBA mandates) hit your inbox the day we detect them. Routine changes roll into a weekly digest. Every change links back to the source document.

Severity is decided by an LLM against your watched payors — calibrated to surface what actually moves your denial rate.

Policy Alerts · Live
Watching 14 payors
Aetna CommercialEffective 2026-06-01

Auth submission window reduced from 30 days to 14 days. Affects all 97151–97158 codes.

BCBS Anthem GAEffective 2026-06-15

New required modifier (HM) for 97155 supervision codes when delivered in clinic.

OptumEffective immediately

Telehealth 97153 coverage confirmed for POS 02 and POS 10.

Showing 3 of 14 this weekView all alerts →
Side by side

Manual RCM tracking vs. ABA Insight

Feature
Spreadsheet + Memory
ABA Insight
Denial root-cause tagging
Free text
✓ Structured
Top rule misses report
✓ Live
Policy change alerts
Manual portal checks
✓ Push
Per-payor submission checklists
Tribal knowledge
✓ Shared
Team workspace + roles
Email + chat
✓ Built-in
Audit log

$29/seat — add as many billers as the team needs

Per-seat pricing scales with your billing team. No minimum, no contract. Role-based access (biller, director, admin) is included at every tier — no enterprise upcharge for permissions.

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Common questions

Common questions from RCM teams

Stop resubmitting the same denials. Fix them upstream.

Start free with 3 anchor payors of your choice. Upgrade to Growth ($29/seat/mo) for full denial intelligence, alerts on all 192 payors, and team workspaces.

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